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Webinar

S26-903 Exploring the Role Of Trauma Informed Care when Working with the Undocumented Latino Community


Total Credits: 3 Anti-Oppressive Social Work Practices CEs

Bundle(s):
Spring 2026 Anti-Oppressive Social Work Practice Workshops
Categories:
900 Anti-Oppressive Social Work Practice |  DC Public Health Priorities |  New
Instructor:
Veronica Cruz, LCSW-C
Course Levels:
Intermediate
Duration:
3 Hours 15 Minutes
Target Audience:
Social Workers, LCPCs, and Psychologists

Dates


Description

When working with the Latino undocumented community  it is important to provide a comprehensive intake to determine current psychosocial needs and trauma narratives. This community often presents with a myriad of traumas that can impact service delivery and shape case planning. How do we explore specific needs without further traumatizing individuals?  

Through the use of trauma informed care principles this workshop will help attendees in the intake process to maximize client engagement and rapport building. We will explore peri-migration trauma (traumas experienced before, during and after being in a new host country). While trauma is a universal concept, there are specific trauma experienced by the undocumented community. As a result, it is imperative to implement a trauma informed lens  and incorporate core principles and concepts when working with individuals with to minimize or avoid retraumatizing them.  

This workshop will focus on Trauma Informed Care (TIC) when working with the undocumented community. We will analyze the six core principles of  trauma informed care: safety, trustworthiness & transparency, peer support, empower, voice & choice, collaboration & mutuality and gender, cultural and historical issues.  This is an interactive workshop were cases vignettes will be presented and participants will work in a group setting to further maximize their understanding of the concepts presented.  

 

This workshop is in accordance with and compliance with the NASW Standards with a focus on service, social justice, dignity and worth of the person, importance of human relationships, integrity, competence, and social workers’ ethical responsibilities to clients, in practice settings, as professionals, to the social work profession, to the broader society. 

This workshop is in compliance with the Maryland Board of Social Work Examiners’ COMAR 10.42.03.06.A(5) and with the District of Columbia Board of Social Work 17-70-7008.4.    

Maryland: This workshop meets the license renewal requirement for Anti-Oppressive Social Work Practice for Maryland Board of Social Work Examiners’COMAR 10.42.06.03.A.(1)(d) with a focus on cultural humility and social justice. 

District of Columbia: This workshop meets the continuing education requirement for DC Public Health Priorities in the following topic: 4. Healthcare Professional Retention and Capacity Building.   

Instructor

Veronica Cruz, LCSW-C Related Seminars and Products

Cruz and Associates


Ms. Cruz is a bilingual (Spanish/English) clinical and forensic social worker with over twenty years of experience working in the mental health and legal arena. She is a qualified expert witness in clinical and forensic social work in numerous jurisdictions and courts in Maryland and at the federal level. She concentrates on cases involving illegal or harsh sentences, post-conviction relief, modifications of sentences, and juveniles charged as adults. Ms. Cruz is the founder and CEO of Cruz & Associates, LLC, a consulting firm that specializes in preparing comprehensive forensic psychosocial reports for criminal and civil matters, continuing education, and psychotherapy. When not working on cases, she is an avid continuing education presenter who specializes in trauma and ethics.  

Ms. Cruz is a graduate of the Catholic University of America with a BA in psychology. She received her Master of Social Work, specializing in mental health and addiction, from University of Maryland School of School Work. In 2014, she completed an advanced two-year, post-graduate Forensic Social Work Certification through the University of Maryland Continuing Education Department. In 2008, she co-created the Forensic Social Work Committee for NASW-MD, and in 2010 she became the sole chair, a position she maintained until 2016, when she resigned due to other professional obligations. She continues to advocate for legislative changes. She maintains various professional memberships and affiliations and has been a professor at University of Maryland School of Social Work (Shady Grove and Baltimore campus) and has taught at Catholic University of America Social Work Graduate School.  


Agenda & Learning Objectives

AGENDA:

12:50 – 1:00 pm Log on   

    

1:00 pm – 1:30 pm                

  • Introductions   

  • Learning Objectives   

  • Power-point presentation (Pre and Post Migration Traumas)   

  • Visual Presentation  (Trauma Responses)   

               

1:30 pm – 2:30 pm                

  • Power-point Presentation (Psychological & Psychosocial Effects of Trauma)       

  • Case Vignettes    

                                                    

2:30 pm – 2:45 pm Break     

    

2:45 pm – 4:15 pm                  

  • Power-point Presentation (Complex Grief & Anticipatory Loss)   

  • Group Discussion (Implementing TIC, while promoting Post Traumatic Growth)  

  • Questions & Answers                                          

                           

4:15 pm Adjournment   

 

LEARNING OBJECTIVES:

Upon the completion of this workshop, participants will be able to:

  1. Summarize and appraise the various trauma narratives undocumented individuals experience.  

  2. Explore one’s own trauma narratives to avoid countertransference and vicarious trauma during the intake and implementation process.  

  3. Understanding the role of trauma responses, affect regulation, and psychological and psychosocial effects of trauma.  

  4. Analyze the concept of complex grief and anticipatory loss by deconstructing various case examples.  

  5. Examine SAMHSA’s four R’s of Trauma informed Care (TIC): Realization, Recognize, Responds and Resist Re-traumatization.  

 

Bibliography & References

BIBLIOGRAPHY & REFERENCES

Boland, R. Verduin, M., & Ruiz, P. (2021).  Kaplan and Sadock’s Synopsis of Psychiatry: Behavioral Sciences/Clinical Psychiatry. Twelfth Edition, LWW    

Bryant-Davis, Thema. (2019) The Cultural Context of Trauma Recovery: Considering the Posttraumatic Stress Disorder Practice Guideline and Intersectionality. The American Psychological Association, Vol.56, No. 3, 400-408 

Chavez-Duenas, N. et al, (2019) Healing Ethno-Racial Trauma in Latinx Immigrant Communities: Cultivating Hope, Resistance, and Action. The American Psychological Association, Vol.74, No. 1, 49-62 

Garcini, L. et al. (2021) Undocumented immigrants and mental health: A systematic review of recent methodology and findings in the United States, Journal of Migration and Health, 1-13 

Lehman-Held, M. et al. (2022) Politics, Pandemics, and Trauma: Understanding and Addressing Latino Health Needs Through A Culturally-Informed Lens, Frontiers in public Health, Volume 10, Article 877328 

Mandic, Tijana. (2019) The PTSD Worksheet: A Journey to Resilience and Beyond, Between Sessions Resources, Norwalk CT  

Ornelas, I. et al. (2020) The future health Undocumented Latinx Immigrants: What we Know and Future Directions, Annual Review of Public Health, 41: 289-308 

Ringel, S. & Brandell, J. (2019). Trauma: Contemporary Directions in Trauma Theory, Research, and Practice, Second Edition, Columbia University Press     

Refugee Health Technical Assistance Center: https://refugeehealthta.org/ 

The Center for Health & Health Care in Schools: http://www.healthinschools.org/tools-and-documents-to-support-immigrant-and-refugee-children/#sthash.3zKMW78K.dpbs 

Multicultural Mental Health Resource Centre: http://www.multiculturalmentalhealth.ca/ 

National Center for Cultural Competence (Georgetown University) https://nccc.georgetown.edu/ 

“Cultural Competency,” Multi-Cultural Resources for Health Information available from the National Library of Medicine https://www.nlm.nih.gov/oet/index.html 

The Center of Immigration and Child Welfare (Numerous resources: https://cimmcw.org/resources/ 

NASW (Ethnicity & Race Related Resources) www.socialworkers.org/Practice/Ethnicity-Race/Ethnicity-Race-Related-Resources?udt_20091_param_page=2 

United We Dream (Tool Kits & Resources) https://unitedwedream.org/tools/toolkits/ 

The Immigrant Learning Center https://www.ilctr.org/understanding-immigrant-trauma/ 

Center for Children’s Advocacy (Immigration) https://cca-ct.org/our-work/immigration/ 

Course Completion & CE Information

Category I Maryland BSWE Requirement

The Office of Continuing Professional Education at the University of Maryland School of Social Work is authorized by the Board of Social Work Examiners in Maryland to sponsor social work continuing education programs. This workshop qualifies for 3 Category I Continuing Education Units for anti-oppressive social work practices. The Office of Continuing Professional Education is also authorized by the Maryland Board of Psychologists and the Maryland Board of Professional Counselors to sponsor Category A continuing professional education. 

 

ASWB Information 

University of Maryland School of Social Work Office of Continuing Professional Education, #1611, is approved as an ACE provider to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Regulatory boards are the final authority on courses accepted for continuing education credit. ACE provider approval period: 2/11/2024-2/11/2027.  

To receive ACE credit, full attendance is required; no partial credits will be given for partial attendance. 

 

Certificate Access

To access the evaluation and certificate, click on the orange certificate button in your CPE account. Once you complete the evaluation, access to the certificate will be available.  

Live Interactive Webinars (Cat I) and Live Webinars (Cat II) - Allow up to 30 minutes post-training for attendance to be verified, then you will be able to access the evaluation and certificate. 

In Person Trainings - Please allow five (5) business days post-training for attendance to be verified, then you will be able to access the evaluation and certificate. 

 

Please refer to the tab "Live Interactive Webinar Policies & FAQs" for UMSSW Office of CPE policies regarding all live interactive webinar related matters. Contact our office at cpe@ssw.umaryland.edu for more information.  

Evaluation

Participants will have access to the evaluation after attendance has been verified. Evaluations will be available for one (1) week after the workshop has ended.  

After one (1) week, participants will no longer have access to the evaluation and will have to contact CPE about reactivation.

Target Audience

Social Workers, LCPCs, and Psychologists

We welcome anyone interested in the topic!

 

Live Interactive Webinar Platforms

LIVE INTERACTIVE WEBINAR PLATFORMS

The Office of Continuing Professional Education hosts Live Interactive Webinars through Zoom. This platform offers a high quality and user-friendly webinar platform for our registrants.

System Requirements:

  • Operating Systems: Windows XP or higher; MacOS 9 or higher; Android 4.0 or higher.
  • Internet Browser: Google Chrome; Firefox 10.0 or higher.

Our system is not compatible with the Safari web browser.

  • Broadband Internet Connection: Cable, High-speed DSL and any other medium that is internet accessible.

**Please have your device charging at all times to ensure that your device does not lose power during the webinar.

Course Interaction Requirements:

To participate in Live Interactive Webinars, you MUST have a device that allows you to view the presentation on screen and hear the instructor at all times. We do not allow participants to call-in from their phones or mobile devices and solely listen to the presentation. Participation in Live Interactive Webinars is mandatory.

Our webinar policies can be found on our website by clicking here.

Webinar Policies & FAQs

Click The Link to View The Webinar Policies & FAQs

https://umbsswcpe.ce21.com/Page/live-interactive-webinar-procedures-policies-4129

 

 

Code of Conduct

The Office of Continuing Professional Education at the University of Maryland School of Social Work adheres to the NASW Code of Ethics. This policy is to ensure that the training environment for social work professionals remains respectful, productive, and conducive to learning. Disruptive behavior that interferes with the learning process, disrupts the training experience for others, or undermines the integrity of the program will not be tolerated.

 

Expectations for Participant Engagement:

In alignment with the NASW Code of Ethics and the University of Maryland Baltimore Code of Conduct, participants are expected to demonstrate professionalism, which includes respecting confidentiality, maintaining a collaborative and respectful tone, and contributing positively to the group dynamic. Disclosures made during the training (e.g., case studies or personal reflections) must be handled with care and in accordance with ethical and legal guidelines.

All participants in the training program are expected to:

  • Engage actively in the learning process and show respect for the opinions and contributions of others.
  • Demonstrate professionalism in both attitude and behavior, maintaining respect for instructors, peers, and the training environment.
  • Maintain open communication by expressing concerns or disagreements constructively and respectfully.
  • Follow the guidelines and expectations provided by instructors and facilitators.
  • Support a collaborative learning environment where all participants feel valued and safe to contribute.

 

Instructors and CPE staff reserve the right to dismiss participants who do not adhere to ethical/professional principles and standards. If removed, CEs will be adjusted to reflect the time attended, unless otherwise specified. 

ADA Accommodations

To request ADA accommodations:

Please email our office at least four (4) weeks before the workshop. Late requests may not be accommodated.

Our email address is cpe@ssw.umaryland.edu.  

Late Fees and Refunds

The base price is $70, which includes CE credit.  

Late Fee: On 04/02/26, a non-refundable late fee of $20 is added to the base price. Late fees cannot be refunded or applied to account credit.  

Cancellations: **ALL cancellations will be subjected to a $35.00 administration fee.**  To be eligible for a refund or CPE account credit, cancellations must be made at least 24 hours before the workshop. 

For more information, please read the general policies on our website.