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Webinar

S26-305 Targeted Advocacy in Care and Community Settings

Total Credits: 3 Category I CEs

Categories:
300 Aging |  New
Instructor:
Jen Rynbrandt, MA, CMC
Course Levels:
Intermediate
Duration:
3 Hours 15 Minutes
Target Audience:
Social Workers, LCPCs, and Psychologists
Dates
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Description

This is a three-hour workshop focusing on intensive, effective advocacy for seniors.  Social workers who attend the course will leave the workshop with a deeper understanding of the unique, inherent complexities of advocating for the aged in both community and clinical settings.  Attendees will gain a deeper understanding of care available, costs, and how to support seniors and their families, friends, partners, and spouses, with a quick and thorough dive into senior-specific care options and barriers to fluid care.  Attendees will understand outside influence in in a dollar-driven health care delivery model and how they can fortify themselves and the seniors they serve with proven guidance, strategic appeal tactics, and confident writing skills. This workshop will offer fresh advocacy approaches for seasoned social workers in clinical and community settings, as well as social workers with less field work in geriatric social work. 

 

This workshop is in accordance and in compliance with the NASW standards with a focus on the principles of service, dignity and worth of the person, importance of human relationships, and competence; and the standard of responsibilities to clients, to colleagues, in practice setting, as professionals, to the social work profession, and to the broader society. 

This workshop is in compliance with the Maryland Board of Social Work Examiners’ COMAR 10.42.03.06.A(5) and with the District of Columbia Board of Social Work 17-70-7008.4.    

Instructor

Jen Rynbrandt, MA, CMC Related Seminars and Products

With an extensive background in aging services, Jen has served hundreds of clients in need of sound guidance for optimal aging, crisis intervention, care options, and planning for aging and decline. She has worked in four states and served clients across the U.S. with family as far away as London and Saipan. Jen also advocates for disabled younger clients with TBI, DD, and MS. 

Jen has a master's degree in Adulthood and Aging with an emphasis in Health Care Administration. She is an Advanced Professional Aging Life Care Manager, a Certified Care Manager (CMC), a working mom of four, and daughter to parents in decline.  She also has two very demanding bird dogs and is a decent cook. 

Agenda & Learning Objectives

AGENDA:

12:50 pm – 1:00 pm  

 

1:00 pm – 4:15 pm  

There will be one (1) 15-minute break.  

  • Part 1: Advocacy in a clinical setting such as inpatient rehab and hospitals 
  • Part 2: Formal Advocacy for case managers in the community 
  • Part 3: Training new advocates without the formal education or background 
  • Closing and Questions  

4:15 pm Adjournment  

 

LEARNING OBJECTIVES:

Upon the completion of this workshop, participants will be able to:

  • Build confidence in social workers/ case managers with greater appeal and advocacy skills that can be passed along and utilized by the seniors, families, and aging communities they serve.  

  • Familiarize clinicians with approved appeals letters and related correspondence, in seeking optimal care for their clients.  

  • Utilize gathered patient information to best match them with appropriate providers.  

  • Understand the numerous shifting variables that effect fluid care for vulnerable senior adults in decline, particularly those with little or no resources. 

  • Support social workers in their task to educate patients, friends, families, partners, and spouses, in the basics of advocacy for optimal care outcomes.  

  • Empower social workers in clinical settings where objectivity is not encouraged or appreciated by the business office, but driven by reimbursement. 

Bibliography & References

BIBLIOGRAPHY & REFERENCES

Bolukbasi S, Yilmaz ND, Aykar FS, Sahin S. Assessment of social workers' educational needs in geriatric competencies and attitudes towards older adults. BMC Med Educ. 2025 Mar 25;25(1):432. doi: 10.1186/s12909-025-06970-w. PMID: 40133991; PMCID: PMC11934618. 

California Medical Assoc. (2024, Sept. 9). “Landmark Law”. cmadocs.org.newsroom/news/view/article50708 

Bernhardt, C., Forgetta, S. & Sualp, K. Violations of Health as a Human Right and Moral Distress: Considerations for Social Work Practice and Education. J. Hum. Rights Soc. Work 6, 91–96 (2021). https://doi.org/10.1007/s41134-020-00150-0 

Fuglesten Biniek, J, Sroczynski, N., Freed, M., & Neuman, T. (2025, Jan 28). Medicare Advantage Insurers Made Nearly 50 Million Prior Authorization Determinations. https://www.kff.org/medicare/nearly-50-million-prior-authorization-requests-were-sent-to-medicare-advantage-insurers-in-2023/ 

Greene, S. (2023, Sept 23). “Advocacy Letters In Social Work” University of Appalachia Writing Center. https://confluence.appstate.edu/spaces/WAA/pages/283246665/Advocacy+Letters+in+Social+Work 

Course Completion & CE Information

Category I Maryland BSWE Requirement

The Office of Continuing Professional Education at the University of Maryland School of Social Work is authorized by the Board of Social Work Examiners in Maryland to sponsor social work continuing education programs. This workshop qualifies for 3 Category I Continuing Education Units. The Office of Continuing Professional Education is also authorized by the Maryland Board of Psychologists and the Maryland Board of Professional Counselors to sponsor Category A continuing professional education. 

 

ASWB Information 

University of Maryland School of Social Work Office of Continuing Professional Education, #1611, is approved as an ACE provider to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Regulatory boards are the final authority on courses accepted for continuing education credit. ACE provider approval period: 2/11/2024-2/11/2027.  

To receive ACE credit, full attendance is required; no partial credits will be given for partial attendance. 

 

Certificate Access

To access the evaluation and certificate, click on the orange certificate button in your CPE account. Once you complete the evaluation, access to the certificate will be available.  

Live Interactive Webinars (Cat I) and Live Webinars (Cat II) - Allow up to 30 minutes post-training for attendance to be verified, then you will be able to access the evaluation and certificate. 

In Person Trainings - Please allow five (5) business days post-training for attendance to be verified, then you will be able to access the evaluation and certificate. 

 

Please refer to the tab "Live Interactive Webinar Policies & FAQs" for UMSSW Office of CPE policies regarding all live interactive webinar related matters. Contact our office at cpe@ssw.umaryland.edu for more information.  

Evaluation

Participants will have access to the evaluation after attendance has been verified. Evaluations will be available for one (1) week after the workshop has ended.  

After one (1) week, participants will no longer have access to the evaluation and will have to contact CPE about reactivation.

Target Audience

Social Workers, LCPCs, and Psychologists

We welcome anyone interested in the topic!

 

Live Interactive Webinar Platforms

LIVE INTERACTIVE WEBINAR PLATFORMS

The Office of Continuing Professional Education hosts Live Interactive Webinars through Zoom. This platform offers a high quality and user-friendly webinar platform for our registrants.

System Requirements:

  • Operating Systems: Windows XP or higher; MacOS 9 or higher; Android 4.0 or higher.
  • Internet Browser: Google Chrome; Firefox 10.0 or higher.

Our system is not compatible with the Safari web browser.

  • Broadband Internet Connection: Cable, High-speed DSL and any other medium that is internet accessible.

**Please have your device charging at all times to ensure that your device does not lose power during the webinar.

Course Interaction Requirements:

To participate in Live Interactive Webinars, you MUST have a device that allows you to view the presentation on screen and hear the instructor at all times. We do not allow participants to call-in from their phones or mobile devices and solely listen to the presentation. Participation in Live Interactive Webinars is mandatory.

Our webinar policies can be found on our website by clicking here.

Webinar Policies & FAQs

Click The Link to View The Webinar Policies & FAQs

https://umbsswcpe.ce21.com/Page/live-interactive-webinar-procedures-policies-4129

 

 

Code of Conduct

The Office of Continuing Professional Education at the University of Maryland School of Social Work adheres to the NASW Code of Ethics. This policy is to ensure that the training environment for social work professionals remains respectful, productive, and conducive to learning. Disruptive behavior that interferes with the learning process, disrupts the training experience for others, or undermines the integrity of the program will not be tolerated.

 

Expectations for Participant Engagement:

In alignment with the NASW Code of Ethics and the University of Maryland Baltimore Code of Conduct, participants are expected to demonstrate professionalism, which includes respecting confidentiality, maintaining a collaborative and respectful tone, and contributing positively to the group dynamic. Disclosures made during the training (e.g., case studies or personal reflections) must be handled with care and in accordance with ethical and legal guidelines.

All participants in the training program are expected to:

  • Engage actively in the learning process and show respect for the opinions and contributions of others.
  • Demonstrate professionalism in both attitude and behavior, maintaining respect for instructors, peers, and the training environment.
  • Maintain open communication by expressing concerns or disagreements constructively and respectfully.
  • Follow the guidelines and expectations provided by instructors and facilitators.
  • Support a collaborative learning environment where all participants feel valued and safe to contribute.

 

Instructors and CPE staff reserve the right to dismiss participants who do not adhere to ethical/professional principles and standards. If removed, CEs will be adjusted to reflect the time attended, unless otherwise specified. 

ADA Accommodations

To request ADA accommodations:

Please email our office at least four (4) weeks before the workshop. Late requests may not be accommodated.

Our email address is cpe@ssw.umaryland.edu.  

Late Fees and Refunds

The base price is $70, which includes CE credit.  

Late Fee: On 06/25/26 , a non-refundable late fee of $20 is added to the base price. Late fees cannot be refunded or applied to account credit.  

Cancellations: **ALL cancellations will be subjected to a $35.00 administration fee.**  To be eligible for a refund or CPE account credit, cancellations must be made at least 24 hours before the workshop. 

For more information, please read the general policies on our website.  

 

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