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Webinar

S26-3000 Understanding Health Insurance Literacy and Resources for Social Workers

Total Credits: 1.5 Category I CEs

Categories:
3000 Financial Social Work |  New |  Special Offers
Instructors:
Jesse M. Ketterman, Jr., PhD, AFC |  Carrie Sorenson
Course Levels:
Beginner
Duration:
1 Hour 30 Minutes
Target Audience:
Social Workers, LCPCs, and Psychologists
Dates
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Description

Social workers are often in a position of providing guidance with their clientele on health insurance. Understanding health insurance allows us to better serve those we work with and choosing the right health care insurance plan is important for our clientele. This workshop will increase your understanding of health insurance and learn strategies for selecting a health care plan that meets the individual/family needs and fit one's spending plan. 

 

This workshop is in accordance with and compliance with the NASW Standards with a focus on service, dignity and worth of the person, importance of human relationships, integrity, competence and social workers’ ethical responsibilities to clients, in practice settings, as professionals, to the social work profession, to the broader society. 

This workshop is in compliance with the Maryland Board of Social Work Examiners’ COMAR 10.42.03.06.A(5) and with the District of Columbia Board of Social Work 17-70-7008.4.    

Instructor

Jesse M. Ketterman, Jr., PhD, AFC Related Seminars and Products

Dr. Jesse M. Ketterman, Jr. joined the University of Maryland Extension Office in 2016 as a Family and Consumer Science Educator serving Allegany, Garrett, and Washington counties. His work emphasis is financial and health insurance literacy and is actively involved in University of Maryland Extension’s Farm Stress Management Team, and Reinforcing Overdose Prevention Through Training & Advocacy Project (ROPTA). Dr. Ketterman is an Accredited Financial Counselor, Mental Health First Aid USA instructor, and earned a PhD in educational leadership, master’s degrees in business administration and education, and a bachelor of science in business. His work has been recognized statewide, regionally and nationally through multiple organizations. 

Carrie Sorenson Related Seminars and Products

Carrie Sorenson is a Financial Wellness Educator and faculty member with University of Maryland Extension. She joined University of Maryland in 2017 and currently works in the Carroll County Office. She is Accredited Financial Counselor with over 1,000 hours of experience teaching classes designed to improve peoples' financial and health insurance literacy. Prior to working for UME, Carrie received her Masters of Public Health from George Washington University and her Bachelors in Science from West Virginia University. In her free time, Carrie enjoys reading, baking, watching sports (especially hockey and football), and riding her bicycle. She also enjoys being able to work in a position where she gets to serve those in MD and beyond.

Agenda & Learning Objectives

AGENDA:

11:50 am - 12:00 pm Log on

12:00 om - 1:30 pm Lecture

1:30 pm Adjournment

 

LEARNING OBJECTIVES:

Upon the completion of this workshop, participants will be able to:

  • Understand why health insurance helps prevent large unexpected health care expenses. 

  • Learn what to compare to understand health insurance costs and coverage. 

  • Identify information needed to make a smart choice health insurance decision. 

Bibliography & References

BIBLIOGRAPHY & REFERENCES

Bhargava, S., Loewenstein, G., & Sydnor, J. (2015). (working paper). Do Individuals Make Sensible Health Insurance Decisions? Evidence from a Menu with Dominated Options (pp. 1–55). Cambridge, MA: National Bureau of Economic Research.

Braun, R. T., Barnes, A. J., Hanoch, Y., & Federman, A. D. (2018). Health Literacy and Plan Choice: Implications for medicare managed care. HLRP: Health Literacy Research and Practice, 2(1). https://doi.org/10.3928/24748307-20180201-01

Colón-Morales, C. M., Giang, W. C., & Alvarado, M. (2021). Informed decision-making for Health Insurance Enrollment: Survey Study. JMIR Formative Research, 5(8). https://doi.org/10.2196/27477

Edward, J., Wiggins, A., Young, M. H., & Rayens, M. K. (2019). Significant disparities exist in Consumer Health Insurance Literacy: Implications for Health Care Reform. HLRP: Health Literacy Research and Practice, 3(4). https://doi.org/10.3928/24748307-20190923-01

Giang, W. C., Bland, E., Chen, J., Colón-Morales, C. M., & Alvarado, M. M. (2021). User interactions with Health Insurance Decision AIDS: User study with retrospective think-aloud interviews. JMIR Human Factors, 8(4). https://doi.org/10.2196/27628

Hoerl, M., Wuppermann, A., Barcellos, S. H., Bauhoff, S., Winter, J. K., & Carman, K. G. (2017). Knowledge as a predictor of insurance coverage under the Affordable Care Act. Medical Care, 55(4), 428–435. https://doi.org/10.1097/mlr.0000000000000671

Kakar, R., Combs, R. M., Hoepf Young, M., Ali, N., & Muvuka, B. (2022). Health Insurance Literacy Perceptions and the needs of a working-class community. HLRP: Health Literacy Research and Practice, 6(2). https://doi.org/10.3928/24748307-20220309-01

Khera, N., Zhang, N., Hilal, T., Durani, U., Lee, M., Padman, R., Voleti, S., Warsame, R. M., Borah, B. J., Yabroff, K. R., & Griffin, J. M. (2022). Association of Health Insurance Literacy with financial hardship in patients with cancer. JAMA Network Open, 5(7). https://doi.org/10.1001/jamanetworkopen.2022.23141

Kim, J., Braun, B., & Williams, A. D. (2013). Understanding Health Insurance Literacy: A Literature Review. Family and Consumer Sciences Research Journal, 42(1), 3–13. https://doi.org/10.1111/fcsr.12034

Politi, M. C., Barker, A. R., Kaphingst, K. A., McBride, T., Shacham, E., & Kebodeaux, C. S. (2016). Show me my health plans: A study protocol of a randomized trial testing a decision support tool for the Federal Health Insurance Marketplace in Missouri. BMC Health Services Research, 16(1). https://doi.org/10.1186/s12913-016-1314-9

Stern, S. (2015). (issue brief). A Framework on Health Insurance Literacy for the Outreach and Enrollment Community (pp. 1–12). Washington, DC: Enroll America.

Tilley, L., Yarger, J., & Brindis, C. D. (2018). Young adults changing insurance status: Gaps in health insurance literacy. Journal of Community Health, 43(4), 680–687. https://doi.org/10.1007/s10900-018-0469-1

Tipirneni, R., Politi, M. C., Kullgren, J. T., Kieffer, E. C., Goold, S. D., & Scherer, A. M. (2018). Association between Health Insurance Literacy and avoidance of health care services owing to cost. JAMA Network Open,1(7). https://doi.org/10.1001/jamanetworkopen.2018.4796

Wiltshire, J., Liu, E., Dean, C. A., Colato, E. G., & Elder, K. (2021). Health Insurance Literacy and medical debt in middle-age Americans. HLRP: Health Literacy Research and Practice, 5(4). https://doi.org/10.3928/24748307-20211102-01

Yagi, B. F., Luster, J. E., Scherer, A. M., Farron, M. R., Smith, J. E., & Tipirneni, R. (2021). Association of Health Insurance Literacy with Health Care Utilization: A systematic review. Journal of General Internal Medicine, 37(2), 375–389. https://doi.org/10.1007/s11606-021-06819-0

Course Completion & CE Information

Category I Maryland BSWE Requirement

The Office of Continuing Professional Education at the University of Maryland School of Social Work is authorized by the Board of Social Work Examiners in Maryland to sponsor social work continuing education programs. This workshop qualifies for 1.5 Category I Continuing Education Units. The Office of Continuing Professional Education is also authorized by the Maryland Board of Psychologists and the Maryland Board of Professional Counselors to sponsor Category A continuing professional education. 

 

ASWB Information 

University of Maryland School of Social Work Office of Continuing Professional Education, #1611, is approved as an ACE provider to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Regulatory boards are the final authority on courses accepted for continuing education credit. ACE provider approval period: 2/11/2024-2/11/2027.  

To receive ACE credit, full attendance is required; no partial credits will be given for partial attendance. 

 

Certificate Access

To access the evaluation and certificate, click on the orange certificate button in your CPE account. Once you complete the evaluation, access to the certificate will be available.  

Live Interactive Webinars (Cat I) and Live Webinars (Cat II) - Allow up to 30 minutes post-training for attendance to be verified, then you will be able to access the evaluation and certificate. 

In Person Trainings - Please allow five (5) business days post-training for attendance to be verified, then you will be able to access the evaluation and certificate. 

 

Please refer to the tab "Live Interactive Webinar Policies & FAQs" for UMSSW Office of CPE policies regarding all live interactive webinar related matters. Contact our office at cpe@ssw.umaryland.edu for more information.  

Evaluation

Participants will have access to the evaluation after attendance has been verified. Evaluations will be available for one (1) week after the workshop has ended.  

After one (1) week, participants will no longer have access to the evaluation and will have to contact CPE about reactivation.

Target Audience

Social Workers, LCPCs, and Psychologists

We welcome anyone interested in the topic!

 

Live Interactive Webinar Platforms

LIVE INTERACTIVE WEBINAR PLATFORMS

The Office of Continuing Professional Education hosts Live Interactive Webinars through Zoom. This platform offers a high quality and user-friendly webinar platform for our registrants.

System Requirements:

  • Operating Systems: Windows XP or higher; MacOS 9 or higher; Android 4.0 or higher.
  • Internet Browser: Google Chrome; Firefox 10.0 or higher.

Our system is not compatible with the Safari web browser.

  • Broadband Internet Connection: Cable, High-speed DSL and any other medium that is internet accessible.

**Please have your device charging at all times to ensure that your device does not lose power during the webinar.

Course Interaction Requirements:

To participate in Live Interactive Webinars, you MUST have a device that allows you to view the presentation on screen and hear the instructor at all times. We do not allow participants to call-in from their phones or mobile devices and solely listen to the presentation. Participation in Live Interactive Webinars is mandatory.

Our webinar policies can be found on our website by clicking here.

Webinar Policies & FAQs

Click The Link to View The Webinar Policies & FAQs

https://umbsswcpe.ce21.com/Page/live-interactive-webinar-procedures-policies-4129

 

 

Code of Conduct

The Office of Continuing Professional Education at the University of Maryland School of Social Work adheres to the NASW Code of Ethics. This policy is to ensure that the training environment for social work professionals remains respectful, productive, and conducive to learning. Disruptive behavior that interferes with the learning process, disrupts the training experience for others, or undermines the integrity of the program will not be tolerated.

 

Expectations for Participant Engagement:

In alignment with the NASW Code of Ethics and the University of Maryland Baltimore Code of Conduct, participants are expected to demonstrate professionalism, which includes respecting confidentiality, maintaining a collaborative and respectful tone, and contributing positively to the group dynamic. Disclosures made during the training (e.g., case studies or personal reflections) must be handled with care and in accordance with ethical and legal guidelines.

All participants in the training program are expected to:

  • Engage actively in the learning process and show respect for the opinions and contributions of others.
  • Demonstrate professionalism in both attitude and behavior, maintaining respect for instructors, peers, and the training environment.
  • Maintain open communication by expressing concerns or disagreements constructively and respectfully.
  • Follow the guidelines and expectations provided by instructors and facilitators.
  • Support a collaborative learning environment where all participants feel valued and safe to contribute.

 

Instructors and CPE staff reserve the right to dismiss participants who do not adhere to ethical/professional principles and standards. If removed, CEs will be adjusted to reflect the time attended, unless otherwise specified. 

ADA Accommodations

To request ADA accommodations:

Please email our office at least four (4) weeks before the workshop. Late requests may not be accommodated.

Our email address is cpe@ssw.umaryland.edu.  

Late Fees and Refunds

The base price is $30, which includes CE credit.  

Cancellations: **ALL cancellations will be subjected to a $35.00 administration fee.**  To be eligible for a refund or CPE account credit, cancellations must be made at least 24 hours before the workshop. 

For more information, please read the general policies on our website.  

 

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