S26-2001 Supervisors as Leaders (2 Days)

Instructor

Agenda & Learning Objectives

AGENDA:

DAY 1 Agenda:  

8:50-9:00 Log On/Registration  

9:00 – 10:30  

Defining and Mapping Supervision  

• Defining supervision  

• Leadership competencies and capacity  

• Mission, vision and goals   

• Qualifications, role, responsibilities, and functions  

• Leadership Theories  

• Supervisory relationship  

  • Building a supervisory alliance  

  • Evaluating skills  

10:30 – 10:45 Break    

10:45 – 12:30  

• Leadership context   

• Contextual aspects of supervision  

  • Includes ethical principles  

• Making the transition to supervisor  

• Navigating and managing customers & clients  

• Impact on climate vs. culture  

• Diversity in the workplace  

12:30 – 1:30 Lunch  

1:30 – 2:45  

Diversity in the workplace continued  

Small group discussions  

Leading as gatekeepers  

• Professional Boundaries  

• Communication & emotional intelligence  

Developing Leadership Capacity & Goals  

2:45 – 3:00 Break  

3:00 – 4:15  

Supervisory Process (cont’d)  

Minimizing risk  

Time management    

4:15 – 4:30  

Questions, wrap-up 

4:30 Adjournment  

DAY 2 Agenda:  

8:50 – 9:00 Log On/Registration  

9:00 – 10:30  

Supervisors Process and Methods  

• Contracting  

• Meetings   

• Delegation  

• Monitoring and assessment  

10:30 – 10:45 Break  

10:45 – 12:30  

Decision making   

Leading in a virtual, in-person, or hybrid environment  

Communication and feedback  

Emotional intelligence  

12:30 – 1:30 Lunch    

1:30 – 2:45  

Conflict, communication, and coaching  

• Values alignment and collisions  

2:45 –3:00 Break    

3:00 – 4:15  

Building a healthy culture  

Leadership priority planning  

Small group discussions  

4:15 – 4:30 Questions, wrap-up 

4:30 Adjournment  

LEARNING OBJECTIVES:

Upon the completion of this workshop, participants will be able to:

• Understand the purpose, function, and contextual factors for supervisors as leaders.  

• Examine the importance of key leadership competencies and qualities of exemplary leaders. 

• Discuss leadership theories, individual differences, and the impact on the supervisory relationship.  

• Explore supervision methods and processes. 

• Explore ways to address conflict and more effectively communicate. 

• Prepare a draft leadership development plan. 

Bibliography & References

BIBLIOGRAPHY & REFERENCES

Agency for Healthcare Research and Quality. Retrieved from: https://www.ahrq.gov/teamstepps/longtermcare/module3/igltcleadership.html  

Araque, J. C., & Weiss, E. L. (2018). Leadership with impact: Preparing health and human service practitioners in the age of innovation and diversity. Oxford University Press.  

Baker, S. D. (2015). Organizational Leadership and Ethics BUAD 625 (pp. 123-139). XanEdu Customer Publishing  

Comar Regulations Retrieved June 17, 2024 from: http://www.dsd.state.md.us/COMAR/ComarHome.html  

Dolgoff, R. (2005). An introduction to supervisory practice in human services. Allyn & Bacon.  

Eight ways to manage up effectively. (2013, April 29). Psychology Today.  https://www.psychologytoday.com/us/blog/understand-other-people/201304/eight-ways-manage-effectively  

Feitosa, J., Grossman, R., Coultas, C. W., Salazar, M. R., & Salas, E. (2012). Integrating the fields of diversity and culture: A focus on social identity. Industrial and Organizational Psychology, 5(3), 365-368. https://doi.org/10.1111/j.1754-9434.2012.01462.x    

Human Services Management Competencies: A Guide for Non-profit and for profit agencies, foundations, and academic institutions (2018). The Network for Social Work Management: Retrieved June 17, 2024 from https://www.socialserviceworkforce.org/resources/human-services-management-competencies 

Kadushin, A. & Harkness, D. (2014). Supervision in social work (5th ed.).New York: Columbia University Press.  

Leadership theories. (n.d.). Leadership-Central.com. https://www.leadership- central.com/leadership-theories.html  

Leadership: Instructor materials. (n.d.). Agency for Health Research and Quality. https://www.ahrq.gov/teamstepps/longtermcare/module3/igltcleadership.html   

Mindtools (n.d.). Successful Delegation. Retrieved November 27, 2020 from https://www.mindtools.com/pages/article/newLDR_98.htm2  

Course Completion & CE Information

Category I Maryland BSWE Requirement

The Office of Continuing Professional Education at the University of Maryland School of Social Work is authorized by the Board of Social Work Examiners in Maryland to sponsor social work continuing education programs. This workshop qualifies for 12 Category I Continuing Education Units supervision. The Office of Continuing Professional Education is also authorized by the Maryland Board of Psychologists and the Maryland Board of Professional Counselors to sponsor Category A continuing professional education. 

ASWB Information 

University of Maryland School of Social Work Office of Continuing Professional Education, #1611, is approved as an ACE provider to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Regulatory boards are the final authority on courses accepted for continuing education credit. ACE provider approval period: 2/11/2024-2/11/2027.  

To receive ACE credit, full attendance is required; no partial credits will be given for partial attendance. 

Certificate Access

To access the evaluation and certificate, click on the orange certificate button in your CPE account. Once you complete the evaluation, access to the certificate will be available.  

Live Interactive Webinars (Cat I) and Live Webinars (Cat II) - Allow up to 30 minutes post-training for attendance to be verified, then you will be able to access the evaluation and certificate. 

In Person Trainings - Please allow five (5) business days post-training for attendance to be verified, then you will be able to access the evaluation and certificate. 

Please refer to the tab "Live Interactive Webinar Policies & FAQs" for UMSSW Office of CPE policies regarding all live interactive webinar related matters. Contact our office at cpe@ssw.umaryland.edu for more information.  

Evaluation

Participants will have access to the evaluation after attendance has been verified. Evaluations will be available for one (1) week after the workshop has ended.  

After one (1) week, participants will no longer have access to the evaluation and will have to contact CPE about reactivation.

Target Audience

Social Workers, LCPCs, and Psychologists

We welcome anyone interested in the topic!

Live Interactive Webinar Platforms

LIVE INTERACTIVE WEBINAR PLATFORMS

The Office of Continuing Professional Education hosts Live Interactive Webinars through Zoom. This platform offers a high quality and user-friendly webinar platform for our registrants.

System Requirements:

• Operating Systems: Windows XP or higher; MacOS 9 or higher; Android 4.0 or higher.
• Internet Browser: Google Chrome; Firefox 10.0 or higher.

Our system is not compatible with the Safari web browser.

• Broadband Internet Connection: Cable, High-speed DSL and any other medium that is internet accessible.

**Please have your device charging at all times to ensure that your device does not lose power during the webinar.

Course Interaction Requirements:

To participate in Live Interactive Webinars, you MUST have a device that allows you to view the presentation on screen and hear the instructor at all times. We do not allow participants to call-in from their phones or mobile devices and solely listen to the presentation. Participation in Live Interactive Webinars is mandatory.

Our webinar policies can be found on our website by clicking here.

Webinar Policies & FAQs

Click The Link to View The Webinar Policies & FAQs

https://umbsswcpe.ce21.com/Page/live-interactive-webinar-procedures-policies-4129

Code of Conduct

The Office of Continuing Professional Education at the University of Maryland School of Social Work adheres to the NASW Code of Ethics. This policy is to ensure that the training environment for social work professionals remains respectful, productive, and conducive to learning. Disruptive behavior that interferes with the learning process, disrupts the training experience for others, or undermines the integrity of the program will not be tolerated.

Expectations for Participant Engagement:

In alignment with the NASW Code of Ethics and the University of Maryland Baltimore Code of Conduct, participants are expected to demonstrate professionalism, which includes respecting confidentiality, maintaining a collaborative and respectful tone, and contributing positively to the group dynamic. Disclosures made during the training (e.g., case studies or personal reflections) must be handled with care and in accordance with ethical and legal guidelines.

All participants in the training program are expected to:

• Engage actively in the learning process and show respect for the opinions and contributions of others.
• Demonstrate professionalism in both attitude and behavior, maintaining respect for instructors, peers, and the training environment.
• Maintain open communication by expressing concerns or disagreements constructively and respectfully.
• Follow the guidelines and expectations provided by instructors and facilitators.
• Support a collaborative learning environment where all participants feel valued and safe to contribute.

Instructors and CPE staff reserve the right to dismiss participants who do not adhere to ethical/professional principles and standards. If removed, CEs will be adjusted to reflect the time attended, unless otherwise specified. 

ADA Accommodations

To request ADA accommodations:

Please email our office at least four (4) weeks before the workshop. Late requests may not be accommodated.

Our email address is cpe@ssw.umaryland.edu.  

Late Fees and Refunds

The base price is $260, which includes CE credit.  

Late Fee: On 02/12/26, a non-refundable late fee of $20 is added to the base price. Late fees cannot be refunded or applied to account credit.  

Cancellations: **ALL cancellations will be subjected to a $35.00 administration fee.**  To be eligible for a refund or CPE account credit, cancellations must be made at least 24 hours before the workshop. 

For more information, please read the general policies on our website.