Skip to main content

S24-300 Understanding Alzheimer's Disease: How To Respond to and Support Emotionally Distressed Patients, Families, and Staff at Residential Facilities

Total Credits: 3 including 3 Category I CE

300 Aging
Charlene Davis
Course Levels:
3 Hours 15 Minutes
Target Audience:
Social Workers, LCPCs, and Psychologists



Alzheimer's is a disease of the brain that causes problems with memory, thinking, and behavior. It is NOT a normal part of aging. While symptoms vary, the first problem that people often notice is forgetfulness that is severe enough to affect their ability to function at home and at work. More than 5 million Americans have Alzheimer’s, which is a common form of dementia.  


Charlene Davis Related Seminars and Products

Charlene Davis is a proactive medical social worker at Fort Sanders Regional Medical Center, and she has over 35 years of healthcare experience. She has an understanding about the intersection between healthcare delivery and CMS. Charlene has served in the following positions: Medical Social Worker, Regional Lead Social Worker, and Director of Social Services with 13 years of long-term care experience. Charlene’s mission is to help meet the complex needs of all people and enhance human well-being. Charlene has taught at Sojourner Douglass College Baltimore, and she is a professional speaker. Charlene has been conducting workshops since 2010 for various organizations. Also, Charlene participated in a live video for Alzheimer's Disease and Related Dementias (ADRD) for The Beacon Institute and Innovation Horizon.  

Agenda & Learning Objectives


8:50 – 9:00 Log On/Registration  


9:00 – 9:15 Welcome & Overview  


9:15 – 10:00 Gain knowledge to refer people to appropriate services with Alzheimer’s Disease  


10:00 – 10:45 Develop a clear process on how to handle challenging conversations with Alzheimer’s Disease patients 


10:45 – 11:00 Break   


11:00-11:40 Learn skills to assist workers and families on how to care for patients with Alzheimer’s Disease   


11:40 – 12:00 Understand the different types of Dementia    


12:00 – 12:15 Q & A    


12:15 Adjournment    



Upon the completion of this workshop, participants will be able to:

  • Gain knowledge to refer people to appropriate services specializing in Alzheimer’s disease. 

  • Develop a clear process on how to handle challenging conversations with Alzheimer’s disease patients.   

  • Learn skills to assist workers and families on how to care for patients with Alzheimer’s disease.   

  • Understand the different types of dementia.   

Bibliography & References



Gaugler, Joseph, Ph.D., James, Bryan, Ph.D., Johnson, Tricia, Ph.D., Reimer, Jessica, Ph.D., Scales, Kezia, Ph.D., Tom, Sarah, PhD, MPH, and Weuve, Jennifer, M.P.H., SC.D., in the preparation of 2023 Alzheimer’s Disease Facts and Figures. (2023). Alzheimer’s Association 225 N. Michigan Ave., Fl. 17 Chicago, IL 60601-7633 800.272.3900® ©2023. 


Jacobson, Gretchen, & Cicchiello, Aimee. (2022). Medicare’s Decision to Cover the Alzheimer’s Drug Aduhelm: What Will It Mean for Patients and the Program?


Matthews, K. A., Xu, W., Gaglioti, A. H., Holt, J. B., Croft, J. B., Mack, D., & McGuire, L. C. (2018). Racial and ethnic estimates of Alzheimer’s disease and related dementias in the United States (2015–2060) in adults aged≥ 65 years. Alzheimer’s & Dementia. 


Xu J, Kochanek KD, Sherry L, Murphy BS, Tejada-Vera B. Deaths: final data for 2007. National vital statistics reports; vol. 58, no. 19. Hyattsville, MD: National Center for Health Statistics. 2010. 


Heron M. Deaths: leading causes for 2010. National vital statistics reports; vol. 62, no 6. Hyattsville, MD: National Center for Health Statistics. 2013. 


Hurd MD, Martorell P, Delavande A, Mullen KJ, Langa KM. Monetary costs of dementia in the United States. NEJM. 2013;368(14):1326-34. 


Tejada-Vera B. Mortality from Alzheimer’s disease in the United States: data for 2000 and 2010. NCHS data brief, no 116. Hyattsville, MD: National Center for Health Statistics. 2013. 


James BD. Leurgans SE, Hebert LE, et al. Contribution of Alzheimer disease to mortality in the United States. Neurology. 2014; 82:1-6. Alzheimer’s Disease and Related Dementias. 

Last reviewed October 26, 2020 


Healthy Aging and Dementia Resources for Health Care Professionals Content reviewed: (2021).


Gaugler, Joseph, E., Bain, Lisa, J., Mitchell, Lauren, Finlay, Jessica, Fazio, Sam, & Jutkowit, Eric. (2019). Reconsidering frameworks of Alzheimer's dementia when assessing psychosocial outcomes. Alzheimer’s & Dementia: Translational Research & Clinical Interventions Alzheimer’s Dement (N Y). 2019; 5: 388–397. Published online 2019 Aug 17. doi: 10.1016/j.trci.2019.02.008 


Course Completion & CE Information

Category I Maryland BSWE Requirement

The Office of Continuing Professional Education at the University Of Maryland School Of Social Work is authorized by the Board of Social Work Examiners in Maryland to sponsor social work continuing education programs. This workshop qualifies for {3} Category I Continuing Education Units. The Office of Continuing Professional Education is also authorized by the Maryland Board of Psychologists and the Maryland Board of Professional Counselors to sponsor Category A continuing professional education.

Please refer to the tab "Live Interactive Webinar Policies & FAQs" for UMSSW Office of CPE policies regarding all live interactive webinar related matters.

Target Audience

Social Workers, LCPCs, and Psychologists

We welcome anyone interested in the topic!


Late Fees and Refunds

The base price is $70 and includes CE credit. A non-refundable late fee of $20 is added on 4/24/23

Cancellations** must be received 24 hours in advance prior to the workshop to receive a refund or an account credit.

Late fees cannot be refunded or applied to  account credit. 

**ALL cancellations will be subjected to a $35.00 administration fee.**

Live Interactive Webinar Platforms


The Office of Continuing Professional Education hosts Live Interactive Webinars through two platforms: Zoom and WebEx.

Both platforms offer high quality and user-friendly webinar platforms for our registrants.


System Requirements:

  • Operating Systems: Windows XP or higher; MacOS 9 or higher; Android 4.0 or higher.
  • Internet Browser: Google Chrome; Firefox 10.0 or higher.

Our system is not compatible with the Safari web browser.

  • Broadband Internet Connection: Cable, High-speed DSL and any other medium that is internet accessible.

**Please have your device charging at all times to ensure that your device does not lose power during the webinar.


Course Interaction Requirements:

To participate in Live Interactive Webinars, you MUST have a device that allows you to view the presentation on screen and hear the instructor at all times. We do not allow participants to call-in from their phones or mobile devices and solely listen to the presentation. Participation in Live Interactive Webinars is mandatory.

Webinar Policies & FAQs

Click The Link to View The Webinar Policies & FAQs



ADA Accommodations

If you are requesting ADA accommodations, please contact our office via email at least two weeks prior to the workshop date. Requests after that date may not be fulfilled.  

Our email address is