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F24-2001 Supervision Strategies for the Development of Competent Social Workers (2 Days), 09/24/2024, Multiday Session Course More info »
Multiday Session Course

S24-2003 Supervision Strategies for the Development of Competent Social Workers (2 Days)

Total Credits: 12 including 12 Supervision CEs

2000 Supervision
Gisele Ferretto, LCSW-C
Course Levels:
12 Hours
Target Audience:
Social Workers, LCPCs, and Psychologists

Schedule at a glance


Overwhelmingly, the research shows that supervisors have an essential role in effective client outcomes and workforce development. The purpose of this workshop is to identify and explore the components of effective clinical supervision. Content will include the basic functions, role, responsibilities, and standards of supervision with emphasis on the legal and regulatory language that describe these concepts. Other topics covered include developing professional identify and critical thinking in supervisees, setting expectations, and effective communication. This workshop includes practice activities to apply the content covered and examples of strategies for enhanced supervision.       

*This workshop meets the requirements of Supervision CEs and the requirement for Board-Approved Supervisors to complete 12 credit hours of continuing education in social work supervision (COMAR  


Gisele Ferretto, LCSW-C Related Seminars and Products

University of Maryland School of Social Work

Gisele Ferretto, MSW, LCSW-C has over 35 years of social work experience in both clinical and macro practice areas. Her areas of expertise include: policy, professional ethics, supervision and leadership, confidentiality, social work and field practicum education, child welfare practice, and curriculum development. Ms. Ferretto provides consultation and training for private and public agencies in her areas of expertise. She has served on various committees and boards at the local, state, and national level, developing policy and program initiatives.     

Currently, Ms. Ferretto is on the Faculty at the University of Maryland School of Social Work (SSW) and serves as Director of Public Policy and Manager of Training for the Office of Field Education. During her tenure at the SSW, she has held positions in the Office of Field Education, Child Welfare Fellowship Program, Child Welfare Academy, Family Connections Baltimore, and Social Work Community Outreach Service (SWCOS). Prior to her time at the SSW, she served as an administrator at the Maryland Department of Human Services in the following programs: Child Protective Services, Office of Equal Opportunity, and the Office of Staff Development and Training. Ms. Ferretto began her social work career as a Child Protective Services Worker at Baltimore City Department of Social Services. 

Agenda & Learning Objectives


Day 1 Agenda (two 15-minute breaks will also be included) 

9:00 am - 12:00 pm: 

  • Review of Agenda and Objectives 

  • Challenges of Effective Supervision 

  • Supervisory Assessment 

  • Watkins Model of Supervisory Development (Watkins, C.E.) 

  • BSWE Standards of Supervision (COMAR 10.42.08) and Scope of Practice (COMAR 

  • NASW Best Practice Standards in Social Work Supervision 

  • Major Functions of Supervision (Kadushin, A.) 


12:00 pm - 1:00pm: LUNCH BREAK 


1:00 pm - 4:30 pm: 

  • Establishing Expectations: work, professionalism, ethics 

  • The Use of Statute, Regulations, and Policy for Establishing Expectations 

  • The Start/Stop Continuum 

Day Two:  

9:00 am - 12:00 pm: 

  • Review of Agenda and Objectives 

  • Challenges of Providing Effective Guidance  

  • Elements of Effective Supervision Sessions (Munson, C. 

  • Assessment of Supervisee (Kolb and Munson)  

  • Evaluating YOUR Effectiveness 

  • Influencing Clinical Outcomes through Teachable Moments  

  • Power Base Inventory (Thomas)  


12:00 pm - 1:00 pm: LUNCH BREAK 


1:00 pm - 4:30 pm:     

  • Developing Critical Thinking of those you Supervise (Deal, K,) 

  • The Supervision Agenda 

  • Qualities of Effective Feedback 

  • Planned Strategies for Instruction along the Clinical Process 

  • Use of Corrective Action Plans 

  • Scenarios: Application of Content 

  • The Start/Stop Continuum 


Upon the completion of this workshop, participants will be able to:

  • Explore the functions and role of clinical supervision.    

  • Develop strategies to improve critical thinking and professional practice of those they supervise.    

  • Instruct supervisees on the legal authorities which govern social work practice.    

  • Evaluate effective strategies for setting expectations and providing effective direction.    

  • Review the Maryland Board of Social Work Examiners’ expectations for supervision.    

Bibliography & References



MD Board of Social Work Examiner (BSWE) website: 


National Association of Social Workers (NASW) Best Practice Standards in Social Work Supervision. 


Barak, M. E. M., Travis, D. J., Pyun, H., & Xie, B. (2009). The impact of  

supervision on worker outcomes: A meta-analysis. Social Service Review, 83(1), 3–32. 


Cohen, N. A., & Rhodes, G. B. (1978). Social Work Supervision: Administration in Social Work, 1(3), 281. Retrieved from 


Dan, V. (2017). An Exhaustive View on Supervision in Social Work: History, Evolution, Current Trends. Social Work Review / Revista de Asistenta Sociala, (2), 147–159. Retrieved from 


Deal, K. H. (2003). The relationship between critical thinking and interpersonal skills: Guidelines for clinical supervision. Clinical Supervisor, 22(2), 3-19. 


Deal, K. H, & Pittman, J. (2009). Examining Predictors of Social Work Students’ Critical Thinking Skills. 


Egan, R., Maidment, J., & Connolly, M. (2017). Trust, power and safety in the social work supervisory relationship: Results from Australian research. Journal of Social Work Practice, 31(3), 307–321. 


Fukui, S., Wu, W., & Salyers, M. P. (2019). Impact of supervisory support on turnover intention: The mediating role of burnout and job satisfaction in a longitudinal study. Administration and Policy in Mental  

Health and Mental Health Services Research, 46(4), 488–497 


Kadushin, A.& Harness, D., Supervision in Social Work, 5th Edition, Columbia University Press (2014) 


Kostecki, T., Hodge, L., Dervisovski, V., & Fitzgerald,  2021). Beyond a Sugarcoated Pill: Critical Approaches to Social Work Field Supervision. Research on Social Work Practice, 31(7), 770–779. 


Kolb Learning Style Inventory 


Lawler, J. (2015). Motivation and Meaning: The Role of Supervision. Practice (09503153), 27(4), 265–275. 


Lusk, M., Terrazas, S., & Salcido, R. (2017). Critical Cultural Competence in Social Work Supervision. Human Service Organizations: Management, Leadership & Governance, 41(5), 464–476.  


McCarthy, L. P., Imboden, R., Shdaimah, C. S., & Forrester, P. (2020). “Ethics Are Messy”: Supervision as a Tool to Help Social Workers Manage Ethical Challenges. Ethics & Social Welfare, 14(1), 118–134 


Munson, C.E., Handbook of Clinical Supervision, 3rd Edition. (2012) Routledge, New York, NY.  


O’Donoghue, K., & O’Donoghue, R. (2019). The Application of Ethics within Social Work Supervision: A Selected Literature and Research Review. Ethics & Social Welfare, 13(4), 340–360.  


O’Donoghue, K., Wong Yuh Ju, P., & Tsui, M. (2018). Constructing an evidence-informed social work supervision model. European Journal of Social Work, 21(3), 348–358 


Shulman,L., Interactional Supervision, 4th Edition. (2020) NASW Press, Washington, D.C. 


Thomas, K.W. & Thomas, G.F. Power Base Inventory: Assessing Leadership and Influencing Style, (2003) CPP, Mountain View, CA. 

Course Completion & CE Information

Category I Maryland BSWE Requirement

The Office of Continuing Professional Education at the University Of Maryland School Of Social Work is authorized by the Board of Social Work Examiners in Maryland to sponsor social work continuing education programs. This workshop qualifies for {12} Category I Continuing Education Units for supervision. The Office of Continuing Professional Education is also authorized by the Maryland Board of Psychologists and the Maryland Board of Professional Counselors to sponsor Category A continuing professional education.

Please refer to the tab "Live Interactive Webinar Policies & FAQs" for UMSSW Office of CPE policies regarding all live interactive webinar related matters.

Target Audience

Social Workers, LCPCs, and Psychologists

We welcome anyone interested in the topic!


Late Fees and Refunds

The base price is $260 and includes CE credit. A non-refundable late fee of $20 is added on May 23, 2024

Cancellations** must be received 24 hours in advance prior to the workshop to receive a refund or an account credit.

Late fees cannot be refunded or applied to  account credit. 

**ALL cancellations will be subjected to a $35.00 administration fee.**

Live Interactive Webinar Platforms


The Office of Continuing Professional Education hosts Live Interactive Webinars through two platforms: Zoom and WebEx.

Both platforms offer high quality and user-friendly webinar platforms for our registrants.


System Requirements:

  • Operating Systems: Windows XP or higher; MacOS 9 or higher; Android 4.0 or higher.
  • Internet Browser: Google Chrome; Firefox 10.0 or higher.

Our system is not compatible with the Safari web browser.

  • Broadband Internet Connection: Cable, High-speed DSL and any other medium that is internet accessible.

**Please have your device charging at all times to ensure that your device does not lose power during the webinar.


Course Interaction Requirements:

To participate in Live Interactive Webinars, you MUST have a device that allows you to view the presentation on screen and hear the instructor at all times. We do not allow participants to call-in from their phones or mobile devices and solely listen to the presentation. Participation in Live Interactive Webinars is mandatory.

Webinar Policies & FAQs

Click The Link to View The Webinar Policies & FAQs



ADA Accommodations

If you are requesting ADA accommodations, please contact our office via email at least two weeks prior to the workshop date. Requests after that date may not be fulfilled.  

Our email address is