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S24-2002 The Challenging Side of Supervision: What Does it Take to Sustain Professionalism in this Healthcare Climate?

Total Credits: 3 including 3 Supervision CEs

Spring 2024 Supervision Workshops
2000 Supervision
Joanna Frankel, LCSW-C
Course Levels:
3 Hours 15 Minutes
Target Audience:
Social Workers, LCPCs, and Psychologists



Regulations guide us on how to supervise and how to be supervised. However, there are many factors that go into maintaining a level of professionalism that is expected in the healthcare field. Our career paths are often tested and challenged in ways that make many question whether they are on the right track. This interactive discussion will allow participants to discuss the tough and under-addressed supervision experiences that are often considered and rarely expressed.  

This three-hour workshop will satisfy the MBSWE requirements for Supervision CEs.  


Joanna Frankel, LCSW-C Related Seminars and Products

Joanna Frankel, MSW, LCSW-C is a graduate of Towson University with her Bachelor of both Psychology and Gerontology. Joanna obtained her MSW from the University of Maryland, School of Social Work with a clinical concentration and a focus in aging. Since then, Joanna has been working in the long-term care setting for over 20 years as a director and a consultant. Additionally, Joanna is passionate about supervising social work licensee candidates. Joanna is the Owner of Frankel Care Consulting, and her focus is to guide and educate professionals, individuals, and families through senior life transitions.  


Agenda & Learning Objectives


8:50 - 9:00 Log On 


9:00 - 10:00  

What are the challenges in Supervision 


10:00 - 10:30 

Ethical dilemmas experienced during supervision or in which requires supervision 


10:30 - 10:45 Break 


10:45 - 11:45 

Topics that are challenging to address during supervision  


11:45 - 12:15 

How we overcome the challenging experiences in supervision in this healthcare climate 


12:15 Questions and adjournment 



Upon the completion of this workshop, participants will be able to:

  • Understand 3 ways our professionalism is tested in the healthcare industry.  

  • Learn 3 ways to identify and address the challenges that arise from the supervision experience.  

  • Explore 3 signs that an individual may not be on the right career path.  

Bibliography & References



Budson A., O'Connor, M. 2021, Six Steps to Managing Alzheimer's Disease and Dementia: A Guide for Families 


Clinical Supervision Activities for Increasing Competence and Self-Awareness edited by Roy A. Bean, Sean D. Davis, Maureen P. Davey, 2014. 


Cruz J., 2023 The Dementia Caregiver's Survival Guide: An 11- Step Plan to Understand the Disease and How To Cope with Financial Challenges, Patient Aggression, and Depression Without Guilt, Overwhelm, or Burnout 


Gerontological Supervision: A Social Work Perspective in Case Management and By Ann Burack Weiss, Frances C. Brennan, 2008. 


Gerontological Social work Supervision, Ann Burack-Weiss and Frances C. Brennan, 1991. 


Group Supervision: A Guide to Creative Practice, Brigid Proctor, 2000 


Group Work and Aging: Issues in Practice, Research and Education, Robert Salmon, DSW, Roverta Graziano, DSW,2004 


Handbook of Clinical Social Work Supervision, Third Edition, Carlton E. Munson, PhD, 2002. 

Course Completion & CE Information

Category I Maryland BSWE Requirement

The Office of Continuing Professional Education at the University Of Maryland School Of Social Work is authorized by the Board of Social Work Examiners in Maryland to sponsor social work continuing education programs. This workshop qualifies for 3 Category I Continuing Education Units for supervision. The Office of Continuing Professional Education is also authorized by the Maryland Board of Psychologists and the Maryland Board of Professional Counselors to sponsor Category A continuing professional education.

Please refer to the tab "Live Interactive Webinar Policies & FAQs" for UMSSW Office of CPE policies regarding all live interactive webinar related matters.

Target Audience

Social Workers, LCPCs, and Psychologists

We welcome anyone interested in the topic!


Late Fees and Refunds

The base price is $70 and includes CE credit. A non-refundable late fee of $20 is added on April 5, 2024

Cancellations** must be received 24 hours in advance prior to the workshop to receive a refund or an account credit.

Late fees cannot be refunded or applied to  account credit. 

**ALL cancellations will be subjected to a $35.00 administration fee.**

Live Interactive Webinar Platforms


The Office of Continuing Professional Education hosts Live Interactive Webinars through two platforms: Zoom and WebEx.

Both platforms offer high quality and user-friendly webinar platforms for our registrants.


System Requirements:

  • Operating Systems: Windows XP or higher; MacOS 9 or higher; Android 4.0 or higher.
  • Internet Browser: Google Chrome; Firefox 10.0 or higher.

Our system is not compatible with the Safari web browser.

  • Broadband Internet Connection: Cable, High-speed DSL and any other medium that is internet accessible.

**Please have your device charging at all times to ensure that your device does not lose power during the webinar.


Course Interaction Requirements:

To participate in Live Interactive Webinars, you MUST have a device that allows you to view the presentation on screen and hear the instructor at all times. We do not allow participants to call-in from their phones or mobile devices and solely listen to the presentation. Participation in Live Interactive Webinars is mandatory.

Webinar Policies & FAQs

Click The Link to View The Webinar Policies & FAQs



ADA Accommodations

If you are requesting ADA accommodations, please contact our office via email at least two weeks prior to the workshop date. Requests after that date may not be fulfilled.  

Our email address is