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On Demand

Implicit Bias in Behavioral Health (On-Demand)

Total Credits: 1.5 including 1.5 Category II CEs

Special Offers |  OnDemand
Gisele Ferretto, LCSW-C |  Neijma Celestine-Donnor, JD, LCSW-C
Course Levels:
1 Hour 39 Minutes
Audio and Video


This 90-minute workshop is focused on the exploration of implicit bias in the delivery of behavioral health services. These common, yet complex unconscious attitudes, reactions and stereotypes impact the delivery of behavioral health services and contribute to health disparities. Content will cover the following: implicit bias, the impact of bias on therapeutic outcomes and agency practices, and strategies for identifying and addressing bias in behavioral health. The new law and licensing regulations, which define implicit bias and the professional responsibilities for behavioral health, will be highlighted.  Examples will be given. 

Recorded on August 1, 2022



  • This workshop DOES NOT meet the requirement for Anti-Oppressive Social Work Practice for Maryland Board of Social Work Examiners COMAR


* Refunds or transfers will not be granted after purchase. 

* You have access to the video for 30 days (after purchase)



Gisele Ferretto, LCSW-C Related Seminars and Products

University of Maryland School of Social Work

Gisele Ferretto, MSW, LCSW-C has over 35 years of social work experience in both clinical and macro practice areas. Her areas of expertise include: policy, professional ethics, supervision and leadership, confidentiality, social work and field practicum education, child welfare practice, and curriculum development. Ms. Ferretto provides consultation and training for private and public agencies in her areas of expertise. She has served on various committees and boards at the local, state, and national level, developing policy and program initiatives.     

Currently, Ms. Ferretto is on the Faculty at the University of Maryland School of Social Work (SSW) and serves as Director of Public Policy and Manager of Training for the Office of Field Education. During her tenure at the SSW, she has held positions in the Office of Field Education, Child Welfare Fellowship Program, Child Welfare Academy, Family Connections Baltimore, and Social Work Community Outreach Service (SWCOS). Prior to her time at the SSW, she served as an administrator at the Maryland Department of Human Services in the following programs: Child Protective Services, Office of Equal Opportunity, and the Office of Staff Development and Training. Ms. Ferretto began her social work career as a Child Protective Services Worker at Baltimore City Department of Social Services. 

Neijma Celestine-Donnor, JD, LCSW-C's Profile

Neijma Celestine-Donnor, JD, LCSW-C Related Seminars and Products

Neijma (she/her), JD, MSW, LCSW-C, is the Associate Dean for the Office of Diversity, Equity, and Inclusion at the University of Maryland Baltimore, School of Social Work. She began her role at the School of Social Work in August 2020. In her role, Neijma leads the school’s diversity and anti-oppression efforts and helps guide the achievement of a new standard for inclusive excellence. As a member of the Dean’s leadership team, Neijma has a strategic position responsible for promoting and enabling an inclusive environment for faculty, students, and staff while championing organizational change. She comes to the School from the University of Maryland, College Park, where she served as a director in the University’s Division of Diversity and Inclusion. She is a proud graduate of the University of Maryland’s School of Social Work program and the University of Baltimore School of Law.

Learning Objectives

Objectives: Participants will: 

  1. Explore the definitions of implicit bias and bias as defined in law and behavioral health care practice standards, including Health General § 20-1301. 
  2. Examine the impact of implicit bias on every level of service delivery including intake, assessment, intervention, and agency protocols. 
  3. Identify strategies for identifying, addressing, and preventing implicit bias in behavioral health care. 

Bibliography & References





Target Audience

Social Workers, LCPCs, and Psychologists

All those interested in Topic Welcomed

Course Completion & CE Information

Category II Maryland BSWE Requirement

The Office of Continuing Professional Education at the University Of Maryland School Of Social Work is authorized by the Board of Social Work Examiners in Maryland to sponsor social work continuing education programs. This workshop qualifies for 1.5 Category II Continuing Education Units. The Office of Continuing Professional Education is also authorized by the Maryland Board of Psychologists and the Maryland Board of Professional Counselors to sponsor Category B continuing professional education.


Please refer to the tab "Live Interactive Webinar Policies & FAQs" for UMSSW Office of CPE policies regarding all live interactive webinar related matters.

Late Fees and Refunds

Fee & Registration:

Cost is $45 and includes CE credit. You have access to the course for 30 days after purchase. 

* Refunds or transfers will not be granted after purchase.