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Multiday Session Course

F24-2004 Supervisors as Leaders (2 Days)


Total Credits: 12 Supervision CEs

Bundle(s):
Fall 2024 Supervision Workshops
Categories:
2000 Supervision |  600 Leadership and Management
Instructor:
Pamela Love, PhD, MSW, MBA
Course Levels:
Intermediate
Duration:
12 Hours
Target Audience:
Social Workers, LCPCs, and Psychologists

Dates
Schedule at a glance


Description

This workshop exposes supervisors to critical knowledge and skills, situational scenarios, and strategies for effective leadership. Participants will examine issues related to workplace culture, climate, and personal differences that institutionalize various types of behavior and interactions. Participants will begin developing a leadership development plan. This workshop is designed for human service supervisors and managers who are new to supervision or have some supervisory experience and would like to sharpen their supervisory/leadership skills.   

 

This workshop meets the Maryland Board of Social Work Examiners’ requirements for Supervision CEs. Additionally, this workshop also meets the Maryland Board of Social Work Examiners’ requirement for Board-Approved Supervisors to complete 12 credit hours of continuing education in social work supervision (COMAR 10.42.08.04).   

Instructor

Pamela Love, PhD, MSW, MBA Related Seminars and Products


Dr. Pamela Love is the founder of DP Love Enterprises, LLC, and established the Finishers Network, a division of the company committed to disrupting excuses to help individuals and organizations achieve their goals. 

Pam also serves as a Partner of Expand-Now, a company dedicated to fostering leadership growth across the country. Pam has worked with diverse populations including social work professionals, public defenders, people who have been/are justice involved, violence interrupters, youth in foster care, as well as executives, managers, and front-line workers.  

Pam holds a B.S. in Applied Psychology from Coppin State University, a master’s and Ph.D. in Social Work from the University of Maryland and is certified to utilize the National Institutes for Correction’s Thinking for a Change curriculum.  In addition to prior service on numerous boards and committees, Pam was appointed by Maryland’s Governor to serve on the Family Violence Council and serves on the Board of Executive Alliance. She is the recipient of numerous honors and awards for her outstanding contributions to the community.  


Agenda & Learning Objectives

DAY 1 Agenda:  

8:50-9:00 Log On/Registration  

9:00 – 10:30  

Defining and Mapping Supervision  

  • Defining supervision  

  • Leadership competencies and capacity  

  • Mission, vision and goals   

  • Qualifications, role, responsibilities, and functions  

  • Leadership Theories  

  • Supervisory relationship  

    • Building a supervisory alliance  

    • Evaluating skills  

10:30 – 10:45 Break    

10:45 – 12:30  

Leadership context   

  • Contextual aspects of supervision  

    • Includes ethical principles  

  • Making the transition to supervisor  

  • Navigating and managing customers & clients  

  • Impact on climate vs. culture  

  • Diversity in the workplace  

12:30 – 1:30 Lunch  

1:30 – 2:45  

Diversity in the workplace continued  

Small group discussions  

Leading as gatekeepers  

  • Professional Boundaries  

  • Communication & emotional intelligence  

Developing Leadership Capacity & Goals  

2:45 – 3:00 Break  

3:00 – 4:15  

Supervisory Process (cont’d)  

Minimizing risk  

Time management  

4:15 – 4:30  

Questions, wrap-up & adjourn  

  

DAY 2 Agenda:  

8:50 – 9:00 Log On/Registration    

9:00 – 10:30  

Supervisors Process and Methods  

  • Contracting  

  • Meetings   

  • Delegation  

  • Monitoring and assessment  

10:30 – 10:45 Break   

10:45 – 12:30  

Decision making   

Leading in a virtual, in-person, or hybrid environment  

Communication and feedback  

Emotional intelligence   

12:30 – 1:30 Lunch    

1:30 – 2:45  

Conflict, communication, and coaching  

  • Values alignment and collisions  

2:45 –3:00 Break  

3:00 – 4:15  

Building a healthy culture  

Leadership priority planning  

Small group discussions  

4:15 – 4:30 Questions, wrap-up & adjourn  

 

LEARNING OBJECTIVES:

Upon the completion of this workshop, participants will be able to:

  • Understand the purpose, function, and contextual factors for supervisors as leaders.  

  • Examine the importance of key leadership competencies and qualities of exemplary leaders. 

  • Discuss leadership theories, individual differences, and the impact on the supervisory relationship.  

  • Explore supervision methods and processes. 

  • Explore ways to address conflict and more effectively communicate. 

  • Prepare a draft leadership development plan. 

 

Bibliography & References

BIBLIOGRAPHY & REFERENCES

Agency for Healthcare Research and Quality. Retrieved from: https://www.ahrq.gov/teamstepps/longtermcare/module3/igltcleadership.html     

Araque, J. C., & Weiss, E. L. (2018). Leadership with impact: Preparing health and human service practitioners in the age of innovation and diversity. Oxford University Press.  

  Baker, S. D. (2015). Organizational Leadership and Ethics BUAD 625 (pp. 123-139). XanEdu Customer Publishing     

Comar Regulations Retrieved June 17, 2024 from: http://www.dsd.state.md.us/COMAR/ComarHome.html  

Dolgoff, R. (2005). An introduction to supervisory practice in human services. Allyn & Bacon.  

Eight ways to manage up effectively. (2013, April 29). Psychology Today.  https://www.psychologytoday.com/us/blog/understand-other-people/201304/eight-ways-manage-effectively  

Feitosa, J., Grossman, R., Coultas, C. W., Salazar, M. R., & Salas, E. (2012). Integrating the fields of diversity and culture: A focus on social identity. Industrial and Organizational Psychology, 5(3), 365-368. https://doi.org/10.1111/j.1754-9434.2012.01462.x  

Human Services Management Competencies: A Guide for Non-profit and for profit agencies, foundations, and academic institutions (2018). The Network for Social Work Management: Retrieved June 17, 2024 from https://www.socialserviceworkforce.org/resources/human-services-management-competencies 

Kadushin, A. & Harkness, D. (2014). Supervision in social work (5th ed.).New York: Columbia University Press.  

Leadership theories. (n.d.). Leadership-Central.com. https://www.leadership- central.com/leadership-theories.html  

Leadership: Instructor materials. (n.d.). Agency for Health Research and Quality. https://www.ahrq.gov/teamstepps/longtermcare/module3/igltcleadership.html  

  Mindtools (n.d.). Successful Delegation. Retrieved November 27, 2020 from  https://www.mindtools.com/pages/article/newLDR_98.htm2  

Course Completion & CE Information

Category I Maryland BSWE Requirement

The Office of Continuing Professional Education at the University Of Maryland School Of Social Work is authorized by the Board of Social Work Examiners in Maryland to sponsor social work continuing education programs. This workshop qualifies for 12 Category I Continuing Education Units for supervision. The Office of Continuing Professional Education is also authorized by the Maryland Board of Psychologists and the Maryland Board of Professional Counselors to sponsor Category A continuing professional education.


Please refer to the tab "Live Interactive Webinar Policies & FAQs" for UMSSW Office of CPE policies regarding all live interactive webinar related matters.

Target Audience

Social Workers, LCPCs, and Psychologists

We welcome anyone interested in the topic!

 

Late Fees and Refunds

The base price is $260, which includes CE credit.

Late Fee: On October 25, 2024, a non-refundable late fee of $20 is added to the base price. Late fees cannot be refunded or applied to account credit.

Cancellations: **ALL cancellations will be subjected to a $35.00 administration fee.** Cancellations must be received 24 hours in advance prior to the workshop to receive a refund or an account credit.

 

Live Interactive Webinar Platforms

LIVE INTERACTIVE WEBINAR PLATFORMS

The Office of Continuing Professional Education hosts Live Interactive Webinars through Zoom. This platform offers a high quality and user-friendly webinar platform for our registrants.

System Requirements:

  • Operating Systems: Windows XP or higher; MacOS 9 or higher; Android 4.0 or higher.
  • Internet Browser: Google Chrome; Firefox 10.0 or higher.

Our system is not compatible with the Safari web browser.

  • Broadband Internet Connection: Cable, High-speed DSL and any other medium that is internet accessible.

**Please have your device charging at all times to ensure that your device does not lose power during the webinar.

 

Course Interaction Requirements:

To participate in Live Interactive Webinars, you MUST have a device that allows you to view the presentation on screen and hear the instructor at all times. We do not allow participants to call-in from their phones or mobile devices and solely listen to the presentation. Participation in Live Interactive Webinars is mandatory.

Webinar Policies & FAQs

Click The Link to View The Webinar Policies & FAQs

https://umbsswcpe.ce21.com/Page/live-interactive-webinar-procedures-policies-4129

 

 

ADA Accommodations

If you are requesting ADA accommodations, please contact our office via email at least two weeks prior to the workshop date. Requests after that date may not be fulfilled.  

Our email address is cpe@ssw.umaryland.edu.