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F22-701 LGBT, LGBTQI2S, Transgender, Nonbinary, Pansexual, or….: How to Create Welcoming Environments and Services for People with Minority SOGIEs (Sexual Orientations, Gender Identifies, and Expressions)

Total Credits: 4 including 4 Category I CE

200 Adults, Couples & Families |  800 Online
Whitney Burton
Course Levels:
4 Hours 15 Minutes
Target Audience:
Social Workers, LCPCs, and Psychologists



Inclusion is key for any healthcare agency. However, some service providers struggle with implementing policies and procedures that support the engagement and retention of LGBT clients and their families. Providers fear asking questions about sexual health behaviors, fear insulting clients by asking their gender, and overall feel unprepared for offering resources/referrals to LGBT clients. However, these fears don’t just affect the provider or agency: They impact the quality of services that LGBT people receive and foster health disparities. This workshop will offer an overview of LGBT terminology, healthcare disparities, how agencies and providers can create supportive polices and welcoming procedures for LGBT clients.


Whitney Burton Related seminars and products

Northern Star, LLC

Whitney Burton, MSW, MPH, CPH is the President of Northern Star Consulting, a
technical assistance and trainings agency which, assists healthcare, human
service and academic programs with improve their consumer outcomes.  She received her from Bachelor of Arts from
William Smith College in Geneva, NY. A native of Baltimore, MD she returned
home to receive her Masters of Public Health and Masters of Social Work degrees
from the University of Maryland, the Founding Campus. Ms. Burton is currently a
member of Delta Omega Public Health Honor Society, Beta Tau Chapter, Maryland’s
HIV Planning Group within the Department of Health and Mental Hygiene and a
board member for the Friends of Greater Kids Farm. Ms. Burton previously sat on
the Baltimore City Police Commissioner’s LGBT Advisory Council, Baltimore
Homeless Youth Initiative and was a conference peer-reviewer for GLMA: Healthcare
Professionals for LGBT Equality. Ms. Burton was a recipient of The Daily
Record’s 2015 Very Important Professionals successful before 40 List and 2018
Leading Women accolades. Ms. Burton has facilitated numerous competency
trainings for medical providers and wraparound support agencies providing
services to people living with chronic diseases. She developed a proficient
background in behavioral health and HIV education while working in Baltimore
City, MD, Eastern Nigeria, and Captetown, South Africa.  Ms. Burton has a wide array of interests that
include, but are not limited to LGBT, First Nation, and Black-American health
equity; the implementation of support systems for youth /young adults living
with chronic illness in Higher Education; and continued competency development
for providers working with vulnerable subpopulations.  

Agenda & Learning Objectives


09:00 Registration
09:00 - 11:00
  • Terminology
  • Brief Overview of Health and Social Disparities for SOGIE Populations


11:00 - 11:15        

11:15 - 01:15
  • Practice Changes/Interventions
01:15 Questions & Adjournment


Upon the completion of this workshop, participants will be able to:
  • Describe the differences between gender identity and expression
  • Evaluate their program’s policies and procedures to review that support and/affirm LGBT-identities.

Bibliography & References


Airtoon, L. (2017) They is my pronoun. (

University of Wisconsin Writing Center. (2017.) Using gender-neutral prouns in academic writing. In UW-Madison Writer's Handbook. Retrieved from https:writing/ 

Live Interactive Webinar Platforms



The Office of Continuing Professional Education hosts Live Interactive Webinars through two platforms: Zoom and WebEx.

Both platforms offer high quality and user-friendly webinar platforms for our registrants.


System Requirements:

  • Operating Systems: Windows XP or higher; MacOS 9 or higher; Android 4.0 or higher.
  • Internet Browser: Google Chrome; Firefox 10.0 or higher.

Our system is not compatible with the Safari web browser.

  • Broadband Internet Connection: Cable, High-speed DSL and any other medium that is internet accessible.

**Please have your device charging at all times to ensure that your device does not lose power during the webinar.


Course Interaction Requirements:

To participate in Live Interactive Webinars, you MUST have a device that allows you to view the presentation on screen and hear the instructor at all times. We do not allow participants to call-in from their phones or mobile devices and solely listen to the presentation. Participation in Live Interactive Webinars is mandatory.

Late Fees and Refunds

Fee & Registration:

Cost is $85 and includes CE credit. *Cancellations must be received 24 hours in advance prior to the live interactive webinar to receive a refund or a credit letter.


*All cancellations will be subjected to a $35.00 administration fee

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