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Multiday Session Course

F22-2006 Supervision Strategies for development Competent Social Workers 2 days

Total Credits: 12 including 12 Supervision CEs

2000 Supervision |  800 Online
Gisele Ferretto, LCSW-C
Course Levels:
13h 30m

Schedule at a glance


Overwhelmingly, the research shows that supervisors have an essential role in effective client outcomes and workforce development.  The purpose of this workshop is to identify and explore the components of effective clinical supervision.  Content will include the basic functions, role, responsibilities, and standards of supervision with emphasis on the legal and regulatory language that describe these concepts. Other topics covered includes: Developing professional identify and critical thinking in supervisees, setting expectations, and effective communication. This workshop includes practice activities to apply the content covered and examples of strategies for enhanced supervision. This workshop meets the requirements of Supervision CEs and the requirement for Board Approved Supervisors to complete 12 credit hours of continuing education in social work supervision (COMAR


Gisele Ferretto, LCSW-C Related seminars and products

University of Maryland School of Social Work

Gisele Ferretto, MSW, LCSW-C has over 35 years of social work experience in both clinical and macro practice areas. Her areas of expertise include: policy and leadership development, field education, child welfare practice, professional ethics, supervision, confidentiality, and curriculum development.  Ms Ferreto is considered a subject matter expert on the issue of confidentiality in social work practice. Most recently she was a contributing author for the Confidentiality and Information Utilization NASW Policy Statement recently published in Social Work Speaks 12th Edition: National Association of Social Workers Policy Statements 2021–2023. She once served on the Maryland Legislative Summer Study Committee that first established the language for the law that governs both health and behavioral health records for the state (Md. Health-General Code Ann. § 4-301 et seq.) 

Bibliography & References


MD Board of Social Work Examiner (BSWE) website:


Barak, M. E. M., Travis, D. J., Pyun, H., & Xie, B. (2009). The impact of supervision on worker outcomes: A meta-analysis. Social Service Review, 83(1), 3–32.


Cohen, N. A., & Rhodes, G. B. (1978). Social Work Supervision: Administration in Social Work, 1(3), 281. Retrieved from


Collins-Camargo C, & Royse D. (2010). A study of the relationships among effective supervision, organizational culture promoting evidence-based practice, and worker self-efficacy in public child welfare. Journal of Public Child Welfare, 4(1), 1–24.


Dan, V. (2017). An Exhaustive View on Supervision in Social Work: History, Evolution, Current Trends. Social Work Review / Revista de Asistenta Sociala, (2), 147–159. Retrieved from


Egan, R., Maidment, J., & Connolly, M. (2017). Trust, power and safety in the social work supervisory relationship: Results from Australian research. Journal of Social Work Practice, 31(3), 307–321.


Kadushin, A.& Harness, D., Supervision in Social Work, 5th Edition, Columbia University Press (2014)


Kolb Learning Style Inventory


Lawler, J. (2015). Motivation and Meaning: The Role of Supervision. Practice (09503153), 27(4), 265–275.


Leung, K. K. P. (2012). An exploration of the use of power in social work supervisory relationships in Hong Kong. Journal of Social Work Practice, 26(2), 151–162.


Munson, C.E., Handbook of Clinical Supervision, 3rd Edition. (2012) Routledge, New York, NY.


Thomas, K.W. & Thomas, G.F. Power Base Inventory: Assessing Leadership and Influencing Style, (2003) CPP, Mountain View, CA.

Live Interactive Webinar Platforms




The Office of Continuing Professional Education hosts Live Interactive Webinars through two platforms: Zoom and WebEx.

Both platforms offer high quality and user-friendly webinar platforms for our registrants.


System Requirements:

  • Operating Systems: Windows XP or higher; MacOS 9 or higher; Android 4.0 or higher.
  • Internet Browser: Google Chrome; Firefox 10.0 or higher.

Our system is not compatible with the Safari web browser.

  • Broadband Internet Connection: Cable, High-speed DSL and any other medium that is internet accessible.

**Please have your device charging at all times to ensure that your device does not lose power during the webinar.


Course Interaction Requirements:

To participate in Live Interactive Webinars, you MUST have a device that allows you to view the presentation on screen and hear the instructor at all times. We do not allow participants to call-in from their phones or mobile devices and solely listen to the presentation. Participation in Live Interactive Webinars is mandatory.

Agenda & Learning Objectives


Module 1 Agenda

9:00 to 11:00 am     Challenges of Effective Supervision

Major Functions of Supervision (Kadushin, A.)

Watkins Model of Supervisory Development (Watkins, C.E.)

BSWE Standards of Supervision (COMAR 10.42.08) and Scope of Practice (COMAR

NASW Best Practice Standards in Social Work Supervision

11:00 to 11:15 am   BREAK

11:15 to 1:15 pm     Elements Necessary for Effective Supervision

Establishing Expectations: work, professionalism, ethics

The Use of Statute, Regulations, and Policy for Establishing Expectations

Strategies for Addressing Challenges of Effective Supervision

The Start/Stop Continuum


Module 2 Agenda

9:00 to 11:00am      The “Space” Necessary for Ethical Conversations for Practice and Supervision

Developing THEIR Social Work View/ Professional Self and Use of Self

                               Cultural Humility and an Intersectional Framework

                               Use of the Ladder of Inference for Controlling Personal Bias and in Supervision

Improving Supervisee’s Critical Thinking (K. Deal)

11:00 to 11:15 am   BREAK

11:15 to 1:15 pm     BSWE Standards regarding ethical social work practice (COMAR 10.42.03)

Exploration of common ethical concepts: Service to Clients; Duty to Warn & Duty to Report; Client self-determination; Informed Consent; Privacy & Confidentiality; Conflicts of Interest & Multiple Relationships.

The Start/Stop Continuum


Module 3 Agenda

9:00 to 11:00am      Challenges of Providing Effective Guidance

                               Supervision Assessment

                               Elements of Effective Supervision Sessions (Munson, C.)

                               Assessment of Supervisee (Kolb and Munson)

Evaluating YOUR Effectiveness

                               Influencing Clinical Outcomes through Teachable Moments

Power Base Inventory (Thomas)

11:00 to 11:15 am   BREAK

11:15 to 1:15 pm     The Supervision Agenda

Qualities of Effective Feedback

Teachable Moments and Planned Strategies for Instruction

Use of Corrective Action Plans

Scenarios: Application of Content

The Start/Stop Continuum

Upon the completion of this workshop, participants will be able to:LEARNING OBJECTIVES:

    • Explore the functions and role of clinical supervision.
    • Develop strategies to improve critical thinking and professional practice of those they supervise.
    • Instruct supervisees on the legal authorities which govern social work practice.
    • Evaluate effective strategies for setting expectations and providing effective direction.
    • Review the Maryland Board of Social Work Examiners expectations for Supervision.

Late Fees and Refunds

Fee & Registration:

Cost is $260 and includes CE credit. Registering after November 3, 2022 will incur an additional $20 late fee. *Cancellations must be received 24 hours in advance prior to the live interactive webinar to receive a refund or a credit letter.


*All cancellations will be subjected to a $35.00 administration fee

Course Completion & CE Information


Category I Maryland BSWE Requirement

The Office of Continuing Professional Education at the University Of Maryland School Of Social Work is authorized by the Board of Social Work Examiners in Maryland to sponsor social work continuing education programs. This workshop qualifies for {12} Category I Continuing Education Units for {supervision}. The Office of Continuing Professional Education is also authorized by the Maryland Board of Psychologists and the Maryland Board of Professional Counselors to sponsor Category A continuing professional education.

Please refer to the tab "Live Interactive Webinar Policies & FAQs" for UMSSW Office of CPE policies regarding all live interactive webinar related matters.

Target Audience

Social Workers, LCPCs, and Psychologists

Webinar Policies & FAQs

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