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F21-503 Ethical Considerations and Strategies for Addressing the Issue of Confidentiality

Total Credits: 6 including 6 Ethic CEs

500 Ethics |  800 Online
Gisele Ferretto, LCSW-C
7 Hours 30 Minutes



This workshop focuses on strategies for identifying and addressing common, yet complex ethical issues concerning confidentiality that social workers face in their practice. To provide services, it is often necessary to share and obtain information from community partners serving individuals, yet confidentiality practices are confusing and complicated. Workshop content will include an overview of the Maryland Statute and Regulations that govern the confidentiality of health, mental health, substance abuse, social service, and educational records; the requirements for release of information; child maltreatment or imminent harm information; privileged communication; and clinician’s personal notes. The presenter served on the national committee to revise the new NASW Confidentiality and Information Utilization Issue Statement and will include an overview of these national confidentiality standards.


*This workshop meets the Maryland Board of Social Work Examiners' ethics requirements. 


Gisele Ferretto, LCSW-C Related seminars and products

University of Maryland School of Social Work

Gisele Ferretto, MSW, LCSW-C has over 35 years of social work experience in both clinical and macro practice areas. Her areas of expertise include: policy and leadership development, field education, child welfare practice, professional ethics, supervision, confidentiality, and curriculum development.  Ms Ferreto is considered a subject matter expert on the issue of confidentiality in social work practice. Most recently she was a contributing author for the Confidentiality and Information Utilization NASW Policy Statement recently published in Social Work Speaks 12th Edition: National Association of Social Workers Policy Statements 2021–2023. She once served on the Maryland Legislative Summer Study Committee that first established the language for the law that governs both health and behavioral health records for the state (Md. Health-General Code Ann. § 4-301 et seq.) 

Bibliography & References




Agenda & Learning Objectives


10:00 am                  Registration


10:00 am                  Overview of the Concepts and Ethical Principals Related To The Sharing And Obtaining Of Confidential Information


Exploration of the Functions Served By An Ethical Code and Model for Ethical Decision Making


11:45 am                 Break


12:00 am                 Identification of The Statute, Regulations and Policy concerning Confidentiality & Professional Licensing


General Principles of Confidentiality, Three Types of Permitted Disclosures and Informed Consent


1:00 – 2:00 pm                Lunch


2:00 pm                  Relevant Confidentiality Laws for Social Work Practice

  • Public Information Act
  • Medical Or Mental Health Information
  • Drug and Alcohol Abuse Treatment
  • LDSS (Economic Assistance) Records
  • Child Abuse or Neglect
  • Court: Disclosure Pursuant to a Subpoena; Privileged Statements; CINA
  • Required Disclosures: Report Child Abuse and Neglect, Vulnerable Adults and  Duty To Warn
  • Education Records
  • Sharing Information Between Agencies That Serve Children And Families


4:00 pm                             Break                     


4:15 pm                             Relevant Confidentiality Laws for Social Work Practice continued


                                         Practice Activity      


5:30 pm                             Evaluations and Adjournment



Upon the completion of this workshop, participants will be able to

  • Explain the rationale and elements of narrative ethics, including voice, perspective, audiences, plot, character, conflict, and resolution. 
  • Engage clients, supervisees, and colleagues in meaningful discussions of ethical issues by applying narrative ethics to situations related to professional boundaries, conflict of interest, cross-cultural conflicts, intimate partner abuse, confidentiality, and other ethical issues.
  • Engage clients, supervisees, and colleagues in situation-based discussions of ethical issues taking agency, professional role and responsibilities, client situation and culture, and other contextual factors into account. 

Course Completion & CE Information


Category I Maryland BSWE Requirement

The Office of Continuing Professional Education at the University Of Maryland School Of Social Work is authorized by the Board of Social Work Examiners in Maryland to sponsor social work continuing education programs. This workshop qualifies for 6 Category I Continuing Education Units for {ethics}. The Office of Continuing Professional Education is also authorized by the Maryland Board of Psychologists and the Maryland Board of Professional Counselors to sponsor Category A continuing professional education.


ASWB Approved

Course completion requirements: To earn CE credit, social workers must log in at the scheduled time, attend the entire course, and complete the online course evaluation located in your account. After the online course evaluation is completed, you are then able to download your certificate. Partial Credit will not be given for participants who arrive late or leave early.


Unversity of Maryland School of Social Work, Office of Continuing Professional Education, provider #1611, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. UMSSW Office of CPE maintains responsibility for this course. ACE provider approval period: 02/11/2021 to 02/11/2024. Social workers participating in this course receive 6 continuing education {ethics} credits.


Please refer to the tab "Live Interactive Webinar Policies & FAQs" for UMSSW Office of CPE policies regarding all live interactive webinar related matters.

Live Interactive Webinar Platforms




The Office of Continuing Professional Education hosts Live Interactive Webinars through two platforms: Zoom and WebEx.

Both platforms offer high quality and user-friendly webinar platforms for our registrants.


System Requirements:

  • Operating Systems: Windows XP or higher; MacOS 9 or higher; Android 4.0 or higher.
  • Internet Browser: Google Chrome; Firefox 10.0 or higher.

Our system is not compatible with the Safari web browser.

  • Broadband Internet Connection: Cable, High-speed DSL and any other medium that is internet accessible.

**Please have your device charging at all times to ensure that your device does not lose power during the webinar.


Course Interaction Requirements:

To participate in Live Interactive Webinars, you MUST have a device that allows you to view the presentation on screen and hear the instructor at all times. We do not allow participants to call-in from their phones or mobile devices and solely listen to the presentation. Participation in Live Interactive Webinars is mandatory.

Webinar Policies & FAQs

Click The Link to View The Webinar Policies & FAQs



Late Fees and Refunds

Fee & Registration:

Cost is $125 and includes CE credit. Registering after 10/15/2021 will incur an additional $20 late fee. *Cancellations must be received 24 hours in advance prior to the live interactive webinar to receive a refund or a credit letter.


*All cancellations will be subjected to a $35.00 administration fee

Target Audience

Social Workers, LCPCs, and Psychologists

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